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Reference JavaScript API. To update, just click the link displayed there and follow the instructions on the From OTRS 3.3.x: Please consult our admin manual for detailed instructions. Otrs 3.3 User Manual. Click Here >>> Read/Download. 3.1 Repository Task Details, 3.2 Context, 3.3 Planning To avoid the need for manual
26 May 2015 All trade names are used without the guarantee for their free use and are possibly registered trade marks. All products mentioned in this manual may be trade marks of the respective manufacturer. The source code of this document can be found at github, in the repository doc-admin. Contributions are more.
5. Contributing to OTRS · Sending Contributions · Translating OTRS · How it works · Updating an existing translation · Adding a new frontend translation · Translating the Documentation · Code Style Guide · Perl · JavaScript · CSS · User Interface Design · Capitalization · Accessibility Guide · Accessibility Basics · Accessibility
Installation from source (Linux, Unix) · Preparing the installation from source · Installation of Perl modules · Configuring the Apache web server · Configuring the database · Setting up the cron jobs for OTRS · OTRS Scheduler Service · Using the web installer · Upgrading the OTRS Framework · Upgrading Windows Installer.
Documentation Overview. Administration Manuals. Manual OTRS Help Desk Version 6 · Manual OTRS Business Solution™ Version 6 · Manual OTRS::ITSM Version 6
18 Mar 2015 3.2.2. WELCOME SCREEN DESCRIPTION. 3.2.2.1 Screen layout. Welcome screen with list of your Tickets appears after you log in the system. Ticket overview window contains following information: TICKET – ticket number. TITLE – topic/short ticket description. STATE – ticket status. OWNER – ticket owner.
7 Aug 2012 of Oracle Corporation and/or its affiliates. All trade names are used without the guarantee for their free use and are possibly registered trade marks. OTRS AG essentially follows the notations of the manufacturers. Other products mentioned in this manual may be trademarks of the respective manufacturer.
6 Jan 2009 the MySQL Logo are registered trademarks of MySQL AB. All trade names are used without the guarantee for their free use and are possibly registered trade marks. OTRS AG essentially follows the notations of the manufacturers. Other products mentioned in this manual may be trademarks of the respective
Agent web interface · Customer web interface · Public web interface · First login · The web interface - an overview · What is a queue? User preferences · 4. Administration · The ADMIN area of OTRS · Basics · Agents, Groups and Roles · Customers and Customer Groups · Queues · Salutations, signatures, attachments and
Migation from OTRS to KIX. Documentation at kixdesk.com. Developer's and administrator's manual for KIX4OTRS 4.x and higher is available in the OTRS package manager after installation of KIX4OTRS (in English)
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