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Customer Satisfaction – Yes, matters a lot. There’s more to customer satisfaction than customer service. The most pleasant experience with a person can’t make up for bad food, faulty products, or shipping delays. There are several reasons – 7 of them are here – that influence a customer’s decision to return or move on. The customer is always right, right? Well, that’s what the playbook for any successful business says. Satisfying customers may seem like a no-brainer, but the methods and psychology behind securing a loyal following takes more than discount coupons and free balloons.
For more information, Visit us at: http://www.bigpitara.com
Source: https://bigpitara.livejournal.com/1853.html
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