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25 Jan 2018 We know how it feels to get a "Whoops" email from Builder! This article lists common Error Messages you might receive when trying to import your template spreadsheets. Please review the information below, make the appropriate changes, and re-import your spreadsheet.
Hit a roadblock? Not quite sure how to tackle a problem or implement your idea? Fortunately, Guidebook has an award-winning Support staffand a multitude of ways to get in touch with them. How to Contact Support. If you're having trouble, we encourage you start with with the Support site. If you are still a bit perplexed,
20 Nov 2017 At its very core, a User Account is a profile one can use to access the Guidebook app and other apps powered by the Guidebook platform. The account is comprised of a profile app account -- two birds, one stone! Check out this article if you have any trouble logging in or cannot remember your password.
Promoted articles. Getting Started in Guidebook Builder · How to Promote Your Guide · End-User Tutorial: Using the Guidebook App · Metrics: Understanding User Behavior
iOS devices: • Go to the App Store on your device and search for Guidebook. • When the Guidebook app is displayed, click the Free button, then click Install. The installation process will take a few minutes. • Once the Guidebook app is installed, click the blue Guidebook icon that now appears on your mobile device's
Does Guidebook support guides in multiple languages? How long does it take to build a guide? Is Guidebook available for all devices? Guidebook and Accessibility (VPAT Support) · Troubleshooting Import Error Messages · Guidebook Support: Hours and Procedures · Time Zone and Schedule Sessions · Submitting Your
30 Jun 2017 Please reach out to support@guidebook.com if you encounter any trouble. If you are attempting to format your session times in military time (24 hour format), not to worry. While Builder may show your time in 12 hour format, the Guidebook app will display time in the format that matches your users' hardware
20 Oct 2017 Take guide management to the next level with Guidebook's Mobile Admin feature! You can send on the guide. Please log in to the app with your Builder account. Troubleshooting. I don't see the Admin Tools button in my guide. Make sure your guide is published on the Plus, Premium, or Branded level.
2 Jun 2017 With a Guidebook Builder account, you can build guides and apps. You can also log in to a Guidebook-powered app with the same account. for your email address. You will receive an email with instructions to reset your password. Reach out to us at Support@guidebook.com if you run into any trouble!
7 Jul 2017 This tutorial is for Guidebook app users. If you have received instructions to download a different app, please refer to those

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February 2018