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If your complaint is about the sale of payment protection insurance (PPI), you will also need to complete a separate questionnaire. ? You may have done this already – if you have already complained directly to the business you think is responsible. ? If not, you can download the consumer questionnaire off our website – or
If you're using our online form , the questions from the PPI questionnaire are included - so you won't need to fill out a separate form. If you're complaining by post or email, you can download a Word or PDF version and send it to ppi@financial-ombudsman.org.uk. If you'd prefer, you can
WHAT IS THIS QUESTIONNAIRE FOR? ? This questionnaire is for consumers to register a complaint about the sale of payment protection insurance. ? It has been designed by the independent. Financial Ombudsman Service. ? The questionnaire asks you for your personal and financial details. These will help the financial.
WHAT IS THIS QUESTIONNAIRE FOR? ? This questionnaire is for consumers to bring a complaint about the sale of payment protection insurance (PPI). ? It is the standard PPI questionnaire used by most financial businesses as well as by the Financial. Ombudsman Service. ? The questionnaire asks you for the personal.
Guide to completing the Financial Ombudsman Service consumer questionnaire. This guide is designed as an aid to completing the consumer questionnaire. If you are not sure of any answers, tick 'Can't remember', 'Not Relevant',. 'Not sure' or leave it blank but try to complete as much as possible.If you are still having
27 Mar 2010 FOS has two new forms for PPI complaints, 'to encourage more efficient, co-ordinated and consistent complaints-handling processes across the financial services industry.' One is a consumer questionnaire, the other a business response form. Each document is designed to gather as many relevant facts
You may wish to take a photocopy of the completed questionnaire, to help you if you later decide to refer the complaint formally to the Financial Ombudsman Service. HOW TO COMPLETE YOUR QUESTIONNAIRE. We have provided the PPI sale date for your convenience. Please complete all sections of this questionnaire
PPI Consumer Questionnaire | Page 1 of 12. OUR REF: SECTION A: ABOUT YOU. A1 Name and contact details. Surname. Title. First name(s). Please provide to the Financial Ombudsman Service. WHAT IS THIS QUESTIONNAIRE FOR? • This questionnaire is for consumers to register a complaint about the sale of
efficiently as possible. We review every case regardless of the amount of information provided. What you need to do: •. If you are concerned about the sale of another PPI policy it is important that you complete a separate. Questionnaire for each policy as we need to understand your circumstances at the time of each sale.
At Halifax, we're dedicated to resolving your Payment Protection Insurance (PPI) complaint - contact us directly. After this date, customers will lose the right to have their complaint assessed by us, or the Financial Ombudsman Service. If you have If you'd like to make a complaint please download our PPI Questionnaire.

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January 2025