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Riders, advocates, and transit agencies should all work to ensure that the best practices in on-time performance (many of which are described in this Topic Guide) are implemented. Riders are an important source of information about service quality and can help transit
One-stop online access to resources, services, and information on disability issues across the federal government. Disability Rights Education & Defense Fund. Covers policy issues related to the implementation of the Americans with Disabilities Act in transportation, including comprehensive “Topic Guides on ADA
Topic Guides on ADA Transportation, Funded by the Federal Transit Administration. This series of Topic Guides includes Equipment Maintenance, Stop Announcements and Route Identification, Eligibility for ADA Paratransit, Telephone Hold Time in ADA Paratransit, Origin to Destination Service in ADA Paratransit, On-Time
The Topic Guide on Origin to Destination Service in ADA Paratransit addresses Guidance from the U.S. Department of Transportation (DOT) on the Americans with Disabilities Act (ADA) obligation for transit agencies when paratransit riders need assistance beyond the curb, due to their disabilities. After a discussion of the
FTA has expressed concern over inappropriate practices by several transit agencies that steered applicants toward other services. In one ADA compliance review, where a transit agency had both ADA paratransit and a non-ADA community
The source of these descriptions is the DREDF Topic Guide on Eligibility for ADA Paratransit. For more details, please see the full guide. Careful determination of eligibility for ADA complementary paratransit service is a legal requirement and can be an effective way to manage demand for the service. Appropriate use of
5 May 2016 reference guide for fixed-route bus operators addresses ADA requirements such as priority seating and stop announcements. The guide also provides tips for serving customers with disabilities and those who have service animals. Transit Operator's Pocket Guide · Transit Operator's Pocket Guide. Topics:
Riders, advocates, and transit agencies should all work to ensure that the best practices in stop announcements and route identification (many of which are described in this Topic Guide) are implemented. Riders are an important source of information about service quality

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February 2018