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14 Aug 2015 HOW TO Vicidial Setup OutBound Campaign, Allow No Hopper Leads Logins, No This setting is not used by the MANUAL dial method.
16 Mar 2015 My problem is that manual calls are working, but auto-dial not. .. right solution, as most my clients have issue with latest vicidial or goautoidal.
Would like to change to PREVIEW DIAL, where we assign 60 leads/agent/day and the agent call these number manually using preview dial.
2 Mar 2015 VICIDIAL dialerpart of the astGUIclient suiteCurrent release: 2.11(released Ability in Manual dial mode to preview leads before dialing
If I dial directly from the sip phone thru vicidial, ie. not logging into the .. If you have only "occasional" manual dial for special circumstances,
When I dial with Vicidial Manual Dialing Method, the X-Lite rings and I manual calls with X-Lite but not with Vicidial Manual Dialing Mode.
Since then we have added the ability to do predictive dialing alongside ratio dialing and the traditional Click here for the VICIDIAL Agent Manual Ability for agents to select a Pause Code when they are not active; Ability for agents to control
The agent is not able to hear the ring sound when dialing in manual mode. vicidial is designed for "autodial" mode, so there isn't supposed to
An auto dialer dials out phone numbers from a list. Call centers either generate their own list or buy from vendors. Agents a.k.a CSRs do not have to dial
2 Jun 2012
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