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TIPT-OCS Configuration Guide. Version 1.1. Page 7 of 24. Step 2: Configure a user for RCC, Continued. Figure 4 Expanding the user node within OCS admin console. To add a new user, refer to the standard OCS user configuration/management processes. Note: If a user?s OCS login name changes due to marriage, etc.
This guide provides step-by-step procedures for the Customer Administrators (CA) specifically for features related to a Telstra IP Telephony (TIPT) Premium Call Centre. The Call Centre Premium Agent: TIPT Call Centre. Premium Agent V1, Supervisor: TIPT Call Centre Premium Supervisor V1, and Wallboard: TIPT Call
TIPT Customer Integration Guide | March 2016. Page 17 of 46. 1. Select Menu. 2. Press 3. Settings. 3. Press 2. Advanced (password: 456 Enter). 4. Press 1. Admin Settings. 5. Press 1. Network Configuration. 6. Follow steps 2 – Step 5 above. Where Polycom handsets have been upgraded to SIP firmware 3.3.0 and above
TIPT UC-One Client User Guide | April 2015. PAGE 16 OF 290. CHAPTER 2. INSTALLING TIPT UC-ONE IPHONE AND. IPAD CLIENT. INSTALLING UC-ONE CLIENT ON IOS MOBILE DEVICES. Prior to installing the UC-One client ensure your Customer group administrator has configured TIPT UC-One for you in
For more information on the Standard Call Centre procedures used by Customer Administrators, go to the telstra.com/tiptresources website where you can find the following guides: •. TIPT Customer Administrator User Guide. •. TIPT Standard Call Centre Agent User Guide. •. TIPT Call Centre Reporting Guide. The following
TELSTRA IP TELEPHONY CUSTOMER GROUP ADMINISTRATOR. DEVICE MANAGEMENT FEATURE GUIDE. Telstra IP Telephony Device Management Quick Reference Guide | October 2013. Page 1 of 6 For a list of supported devices refer to the TIPT Resource Centre www.telstra.com/tiptresources. WARNING: Prior
CHAPTER 1 WHAT IS IP TELEPHONY? 2. WELCOME TO. TIPT CUSTOMER GROUP. ADMINISTRATOR REFERENCE GUIDE. This reference guide is for use with Release 19. NEED MORE SUPPORT? Additional information, such as. CONVENTIONS USED IN THIS GUIDE. The following typographical conventions are
Customer Administrator. Reference Guide. May 2011. © Copyright Telstra Corporation Limited (ABN 33 051 775 556) 2011. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise,
guide discusses: •. What is involved for an administrator. •. How the administrator can delegate some tasks. •. What training and support Telstra can provide your administrator. Background. Telstra IP Telephony (TIPT) provides a fully featured phone solution with many of the high-end features offered by a traditional PABX.
Telstra IP Telephony Quick Reference Guide - Group Administrator. Add, Moves and Changes. 1. Telstra IP Telephony Customer Group Administrator. Add, Move & Changes Quick Reference Guide. 1. Access & Login to Telstra IP your TIPT Customer Administrator or Group Administrator login. After completing the
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