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6 Mar 2012
move, delete, and cleanup with "scan all"; move, delete, and cleanup with "scan with current privileges"; unlocking the quarantine manager and clicking clean up threat; only to have the "clean up" openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Need-to-improve-interface-and-documentation/m-p/489.
28 Dec 2014 If Sophos detects that your Mac has a virus-infected file on it, here are instructions on how to use the Quarantine Manager to get rid of the infection. Previously If this occurs you'll see a notification that the clean-up failed. At this point you'll need to manually delete the infected file by following these steps:.
Manual cleanup. I scanned my computer (Mac OS X 10.4.11) and Sophos detected 3 threats, all of which the Quarantine Manager says can only be cleaned up manually. The threats all have the same name: Troj/ByteVeri-X . 1) The instructions on the Sophos site say: "If there are any threats for which the action available is
18 Aug 2016 How to remove malware from a Mac OS X computer. Important: If malware is detected on your computer, and Sophos Anti-Virus informs you that it must be cleaned up manually, this means that you must create a custom scan. (Full details are given in the relevant section below.) Do one of the following:.
21 Aug 2017 This article provides instructions on how to clean up the majority of malware using either the Sophos Enterprise Console or the local anti-virus program. The following sections Sophos Anti-Virus for Mac OS X Sophos Anti-Virus . If cleanup fails it should mark the item manual cleanup required. No actions
Please see openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Help-with-Creating-a-Custom-Scan-to-remove-a-Threat/m-p/1625. A "Manual Cleanup" just means that you have to do something to start the cleanup; this usually involves creating and running a custom scan. :1002709. Sophos Footer.
19 Mar 2012 Minus the fact that Sophos is just a giant waste of resources and space on your mac. The easiest way to clean it up would be to close chrome and go to that path in terminal and delete the file. Open terminal and type the following: rm -f /Users/USER/Library/Caches/Google/Chrome/Default/Cache/f_000e36.
I ran the Sophos for Mac Home edition v 9.0.3 on a macbook pro running 10.6.8. It found 3 threats which I asked it to cleanup. Cleanup failed. In the details area it said to cleanup manually. Doing that seems to involve running a custom scan but I have not been able to make that work. I cannot get the threat name to stay in
Please click the threat name above for manual cleanup instructions." i did that, it took me to the sophos support site, and took me to a page that had a link to here (http:/ /www. sophos. com/ support/ knowledgebase/ article/ 112129.html). under the mac os x instructions, further down the list it says: If there are any threats for
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