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19 Aug 2016 The HDI-CSR aims at support professionals from customer service centers, call centers and support centers. (Course + exam: $795
6 Dec 2012 HDI Customer Service Representative. Certification Standard. A Self-Study Guide. Version 3.1. Official HDI Curriculum. Not for resale or
HDI-CSR (Customer Service Representative) Practice Test. This certification verifies that customer service professionals are knowledgeable in the skills and
The customer service representative plays an essential role in an including, but not limited to, the HDI Customer Service Representative Certification Exam.
Just became HDI-Customer Service Representative certified. Without breaking the NDA.This exam had a lot of common sense questions and
14 Mar 2016 HDI Customer Service Representative (HDI-CSR). • HDI Support Center HDI-TSP Certification Standard & Self-Study Guide. ©HDI 2016
5 Jul 2017 The HDI certification examinations are a series of tests offered by HDI (formerly the Help Desk Institute), a company headquartered in Colorado
This course is designed to assist you in preparing for the HDI Customer Service Representative (HDI-CSR) certification exam. Instructors reinforce core concepts
CBT Direct's Customer Service Representative Online Training by the Help that is aligned to the HDI Customer Service Representative certification exam.
2 Apr 2015 To obtain the HDI-CSR, candidates must pass a single exam, which focuses on leadership, policy and strategy, people management,
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