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Please note that this document is intended primarily for viewing on-line. However, the format of the document is based on that of a printed manual, to support customers who print all or portions of the document. For similar reasons, entries in the Table of Contents, cross references, and index entries refer to page numbers.
10 Aug 2012 Impact-AACC62. Avaya Solution & Interoperability Test Lab. Application Notes for configuring Verint Impact 360. Recorder Version 11 and Avaya Aura® Contact Contact Center Manager Server, Contact Center Administration Manager, Communication Leave the Server Certificate Manual Enrollment.
Impact 360 Advanced Speech Analytics User Guide Confidential and Proprietary Information of Verint Systems Inc. Categorize and analyze call content automatically to tell you why customers call. The Speech Analytics application automatically categorizes and prioritizes transcribed interactions based on specific business
18 Jun 2017 Issuu is a digital publishing platform that makes it simple to publish magazines, catalogs, newspapers, books, and more online. Easily share your publications and get them in front of Issuu's millions of monthly readers. Title: Verint impact 360 user guide, Author: BryanSweeny3063, Name: Verint impact 360
Avaya Speech Analytics Essentials. User Guide. Release 12.0. Issue 3. April 2015 CONTAINS CONFIDENTIAL AND PROPRIETARY INFORMATION OF VERINT. SYSTEMS INC. OR ITS SUBSIDIARIES. . IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and. CLICK2STAFF are trademarks or
Other U.S. and International PatentsPending. VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING,
WFM Predefined Roles. The Impact 360 solution comes with nine predefined roles: •. Agent. •. Manager. •. Administrator. •. Supervisor. •. Scheduler. •. Ad Hoc Query Analyst. •. Branch Administrator. •. Branch Employee. •. Branch Manager. Nortel Workforce Management. Scorecards Configuration and Maintenance Guide.
Avaya Aura ® Workforce OptimizationWorkforce Management Administration Guide Release 12.0 May 2013 (i) by an unli OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING
21 Feb 2012 All materials (regardless of form and including, without limitation, software applications, documentation, and any other information relating to Verint Systems, its products or services) are the exclusive property of Verint Systems Inc. Only expressly authorized individuals under obligations of confidentiality are.
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