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Imagine that you're looking at your company-issued smartphone and you notice an e-mail from LinkedIn: “These companies are looking for candidates like you!" You aren't necessarily searching for a job, but you're always open to opportunities, so out of curiosity, you click on the link. A few minutes later your boss appears
From the January–February 2016 Issue To make these and myriad other business predictions, companies today are turning more and more to computer algorithms, which perform step-by-step analytical operations at incredible speed and scale. Click-through rates rise, but overall customer satisfaction may plummet.
More alarming still, for 50 large companies in prolonged stall-out, we found that the onset had usually been sudden: Momentum fell sharply over just a year or two, with growth rates dropping from double digits to low single digits or even negative numbers—a finding consistent with past research (see “When Growth Stalls,"
How one company is rethinking peer feedback and the annual review, and trying to design a system to fuel improvement. Objectives are set for each of our 65,000-plus people at the beginning of the year; after a project is finished, each person's manager rates him or her on how well those .. HBR's 10 Must Reads 2016.
Dec 22, 2016 One of our favorite parts of the HBR year is looking back at what we published to find the ideas that, in retrospect, stand out the most — articles that taught us something truly new or surprised us with wholly new ways of thinking about topics we thought we were tired of, as well as the articles our readers
From the June 2016 Issue . Suppose a company engages consultants to help its R&D group find inspiration in other industries. . how often customers reinflate them, and how long customers take to respond to a low-pressure alert; to find leak rates; and to do some predictive modeling on when tires are likely to go flat.
Nov 18, 2016 Scarcely a presentation on marketing trends is complete without reference to the Boomer, Gen X, Gen Y, and Gen Z segments and allusions to each generation's unique expectations, behaviors, attitudes, and values. The grand conclusion is always that these distinct demographic segments define
From the March 2016 Issue . Bodell divided Merck's executives into groups and asked them to come up with ways to put the company out of business. .. My colleague Andrew Carton led a study showing that across hospitals, heart attack readmission rates were lower and returns on assets were higher when leaders
Global players in search of double-digit growth are running out of opportunities. Emerging-market giants such as Brazil, Russia, and China are experiencing an economic slowdown. They are increasingly expensive as a base for operations, and it's harder to export to and import from these countries than it used to be.
From the May 2016 Issue Over the past 25 to 30 years they have greatly increased success rates in software development, improved quality and speed to market, and boosted the . Companies that create an environment in which agile flourishes find that teams can churn out innovations faster in both those categories.

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February 2018